BROWN SCARF

Domestic Shipping: Orders are dispatched within 12-15 working days from the date of purchase.

International Shipping: Orders are dispatched within 15-20 working days, depending on location. Remote areas may take longer; updates will be provided via email or SMS.

Shipping Charges:

Domestic: ₹90/- per order. International: Starting at ₹2,500/- (varies by destination, weight, and volume). Duties & Taxes: For international orders, duties and taxes are charged by the destination country and must be paid directly to the shipping partner upon delivery.

Tracking Information: Once shipped, tracking details will be sent via email.

Delivery Attempts: Delivery partners will attempt twice. If unsuccessful, the order will be returned. Ensure the shipping address is accurate.

For urgent deliveries, email us at design.eeshaguptastudio@com

Refund Policy Important: Always record a video while unpacking the product upon receipt.

Refunds: All products are made-to-order and bespoke; hence, refunds/returns are not accepted.

Exchange Policy: One-Time Size Exchange: Eligible for standard or custom sizes with fitting issues. Write to design.eeshagupta@gmail.com within 48 hours of receipt, mentioning your order number and desired size. Ship the outfit within 3 days of receipt and share the tracking details. Shipping costs to us are borne by the customer. International Orders: Shipping costs for both sending and receiving the exchanged outfit are customer’s responsibility. Return Policy: Wrong Articles: Notify us at design.eeshagupta@gmail.com within 24 hours of receipt. Ship back within 3 days, unworn, with tags, and in original packaging. Proof of purchase is required.

Damaged Articles: Notify us within 24 hours and provide a video of the first unpacking. Return the item in unused condition, with tags and original packaging.


For assistance, contact us at design.eeshagupta@gmail.com or WhatsApp +91 9316555303.